Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of services provided by Mentpowa Group (“Mentpowa Group”, “we”, “us”, or “our”) and your participation in any transactions with Mentpowa Group. By visiting or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services or engage in any transactions with Mentpowa Group.

1. Use of Services: 1.1. Service Offerings: Mentpowa Group offers various services, including but not limited to food and beverage items, dining experiences, and venue amenities. 1.2. Acceptable Use: You agree to use our services in accordance with all applicable laws, regulations, and these Terms. You may not use our services for any unlawful or prohibited purpose.
2. Orders and Payments: 2.1. Order Placement: By placing an order for food or beverages at Mentpowa Group, you make an offer to purchase the items listed in your order. All orders are subject to acceptance by Mentpowa Group, and we reserve the right to refuse or cancel any order for any reason. 2.2. Payment: You agree to pay the total amount due for your order, including the purchase price of the items, applicable taxes, and any service charges. Payment must be made using a valid payment method accepted by Mentpowa Group.
3. Dining Experience: 3.1. Service Standards: Mentpowa Group strives to provide a high-quality dining experience to all customers. However, we cannot guarantee the availability of specific menu items, seating arrangements, or other services at all times. 3.2. Customer Conduct: You agree to conduct yourself in a respectful manner while visiting Mentpowa Group. Any disruptive behavior or violation of our policies may result in removal from the premises.
4. Reservations: 4.1. Reservation Policy: Reservations may be available for certain dining experiences at Mentpowa Group. Reservation policies, including reservation fees, cancellation policies, and other terms, may vary and will be communicated to you at the time of booking.
5. Health and Safety: 5.1. Hygiene Standards: Mentpowa Group maintains high standards of cleanliness and hygiene in accordance with local health regulations. We follow food safety protocols to ensure the safety of our customers. 5.2. COVID-19 Measures: During the ongoing COVID-19 pandemic, Mentpowa Group may implement additional health and safety measures, such as capacity limits, social distancing guidelines, and mask requirements, to protect the health of our customers and staff.
6. Liability: 6.1. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MENTPOWA GROUP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES OR ANY TRANSACTIONS WITH MENTPOWA GROUP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF MENTPOWA GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
7. Governing Law: 7.1. Governing Law: These Terms and your use of our services shall be governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of law principles.
8. Changes to Terms: 8.1. Modification: Mentpowa Group reserves the right to modify or revise these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our premises or website. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.
9. Contact Us: 9.1. Contact: If you have any questions about these Terms or our services, please contact us at store.online@mentpowa.com